Responsible Operation and Supply Chain

We strive for operational excellence

We put a lot of effort to ensure high quality, safe and energy efficient production methods. We assess and reduce the environmental impacts of our own operations and supply chain.

We strive to ensure that our suppliers, sub-contractors and partners uphold high standards for responsible business practices. When selecting suppliers we look for quality, reliability, transparency and ability to foster innovation.

We are committed to transparency and strive to build long-term, open, fair and mutually beneficial partnerships with our suppliers and partners as well as seek innovative ways of working together.

We take global responsibility for our actions, comply with regulatory frameworks and adhere to best practices, while minimizing our impact on environment. We are continuously developing our processes and the way we are working with our suppliers and partners to reach top performance in our projects.

Key Focus Areas


Focusing on Quality at Ensto

The quality of our products, services and solutions is an integral part of our strategy and a cornerstone of our business. Quality is embedded in our daily business, as we strive to deliver the best customer loyalty and satisfaction.

Our target is to solve customer's problem fast and smoothly in order to ensure satisfied customer. We strive to observe potentially dangerous, expensive and epidemic product faults as soon as possible in order to minimize the effects. We do our best to prevent recurrent problems by affecting on root causes of the problem.

Lean Manufacturing at Ensto

Efficient and well-organized operations are an essential part of Ensto's company culture. We work hard to reduce delivery lead times, enhance manufacturing flexibility, and focus on delivery accuracy in order to meet our customer's current and future needs.

In order to promote lean manufacturing in our operations, we are running a company-wide internal program, “Ensto Operational Excellence (EOX)”. The program is all about continuous improvement and focuses on adding value and reducing waste, which results in shorter lead times, better flexibility and top quality for the benefit of our customers.

Delivery at Ensto

One of our key strategic projects is to improve efficiency and agility of our end-to-end supply chain. We aim to improve our service capabilities – such as delivery times, small-orders handling and warehousing strategies, and securing visibility on profitability across our operations teams.

When planning our delivery, we take sustainability into account. We try to optimize the sizes of delivery batches and avoid air freights whenever possible. One of the criteria for selecting logistics partners for Ensto is environmental aspect. We require our transportation partners to have clear consciousness of environmental issues and to take concrete actions to decrease the CO2 emissions in transportation. Model of transport is chosen based on the customer needs.

Working with Our Suppliers

Ensto's suppliers are an important part of our supply chain. With our supplier, we are able to provide high-quality products, solutions and services to our customers. Ensto currently has active co-operation with around 3,000 external suppliers who supply us raw materials, components, modules, services etc. Out of these 167 are classified as key suppliers.

Through collaboration with our stakeholders, we aim to enhance long-term relationships, ensure the highest quality and create a sustainable supply chain. In purchasing this means specifically that the suppliers shall be treated equally, without discrimination and purchasing decisions shall be based on open and clear criteria.

Supplier Quality

Sustainability and proactive supply risk management contributes to higher quality and security of supply for Ensto businesses.

Ensto is committed to material compliance, and to ensure high social, environmental and human rights standards including United Global Compact principles. We encourage our internal and external stakeholders to adopt similar standards and to comply with regulatory requirements.

The input of a supplier’s performance quality is indicative of a Ensto customer’s satisfaction.

Read more about supplying to Ensto