Ulla Poutiainen, Director, Customer Experience Management


b. 1969
M.Sc. (Econ.)
Working for Ensto since 2017

Ulla Poutiainen was appointed Director, Customer Experience Management and a member of Ensto Management Team in March 2017. She has a previous work history at Ensto from 2004 to 2014, when she was Marketing Director of Ensto Building Technology business unit.

After graduating from Turku School of Economics in 1994, Ulla has worked in marketing and sales at advertising and communications agencies and as an entrepreneur. In the electrical industry, she has been working since 2004 both at Ensto and at Schneider Electric Finland Oy.

Ensto's values, long-term commitment of the family business and genuine internationality are important to Ulla. Electricity is needed in an urbanizing world, and the company is implementing its vision of "Better life with electricity" in a sustainable way.

The rapid digitalization of business brings new challenges to the electrical industry, so listening to the changing needs of customers and responding to them in an agile way are of great importance.

Ulla lives in Porvoo, and in her spare time she enjoys diverse sports activities such as skiing and golf.